Exchanges & Returns
We hope you love your toty products, however we understand that sometimes things don’t work out for everyone. Learn about our policies for returns and exchanges.
We accept returns on new or gently used items purchased from www.toty.com within 30 days from delivery.
Exchanges can be made within 30 days of delivery your order. To start your exchange, please follow this link.
Your refund should be initiated within 7 business days of the request. It may take up to 14 business days for the refund to be reflected in your account.
Please contact our Customer Care Team here and we’d be happy to exchange, refund or help you order the correct product.
Please contact our Customer Care Team here and we’d be happy to exchange, refund or help you order the correct product.
